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| Tire Customer Satisfaction Index Study (TCSI 2002) | ||
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 The J.D. Power Original Tire Customer Satisfaction Index Study examines owner evaluations with tires that were originally fitted in the vehicle at the time of new car delivery. This does not necessarily mean original equipment tires since some buyers have a tendency to change tires at the time of delivery. The overall performance is assessed on fifteen attributes, grouped into four factors: appearance, wearability, traction, and highway performance. A higher score reflects better quality. |
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| J.D. Power Asia Pacific, Inc. 2002 India Original Tire Customer Satisfaction Index Study (TCSI) | ||
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| Overall Performance Factors: | ||
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